Booking Terms and Conditions

Reservation
After making your reservation with us, our booking form must be duly completed and signed by the first named person on the booking form. This should be the party leader; he/she must be over 21, and authorized by all members of the party, who are listed on the booking form, to accept our booking conditions on their behalf. All documentation will be sent to the party leader, who should duly apprise the other party members of any information. Upon receipt of the completed booking form, confirmation of the booking will be sent to you in writing, please check carefully to ensure it is correct, if not please inform us immediately. Our home is booked solely for the use of those persons named on the booking form unless agreed in writing with The Owner. Once we have sent confirmation to you, we have a binding contract.

Villa Occupancy
The villas maximum capacity of 8 persons must not be exceeded in order to comply with the State of Florida fire regulations. The party must treat the property, it's furniture, fittings, utensils and other facilities with respect. Any loss or damage must be reported immediately to the Management Company. The party leader is responsible to pay for any loss, damage or breakage. The owners reserve the right to withhold any monies from the security deposit to pay for any loss or damage caused to the property or its contents by any member of the party. The villa is available for occupancy from 4pm on the day of arrival until 10am on the day of departure. You agree to permit the Management Company or their Agents reasonable access to the property to carry out any necessary maintenance.
No pets are permitted.

 Payment
You are required to pay us a non-refundable deposit of £200 / US$300 per booking; the outstanding balance is payable 2 Months prior to the date of your first occupancy. If you were to book the villa less than 10 weeks prior to your date of first occupancy, the full balance is due immediately.

Property Deposit
We also hold a refundable property deposit of £200 / US$300, in case of breakage's, loss or damage to the villa during your stay. This shall be refunded in full some 21 days after your departure, when we should have confirmation from our management company that the villa was left by you in the same condition in which you found it, less any deductions to cover the cost of replacement or repair. You will also be liable for any damages in excess of £200/US$300. The  Management Company will be sole arbitrators on cause of damage or loss.

If you have to cancel your holiday
 If unfortunately any member of your party needs to cancel the booking, we would ask that we be informed immediately in writing. Duly countersigned by the party leader. Cancellation will be effective from the date it is received by us. Cancellations are subject to a charge detailed below as a percentage of the total amount due dependent on the time you cancel.

Cancellation notice given
More than 2 Months = Deposit only,  2 Months to 0 days  = 100% of Rental Charge
For most reasons beyond your control cancellation will be covered by your travel insurance. But cancellation due to financial reasons or no longer wishing to travel is not included in your travel insurance.

If we change or cancel your holiday
In the unlikely event that due to circumstances beyond our control, we need to make changes to or cancel your booking, we will inform you as soon as possible. We reserve the right to cancel any bookings at any time, and will only be held liable to refund Monies already paid by you the client. (Including the £200 / US$300 security Deposit). In cases of ‘force majeure’ your booking may need to be terminated prior to the scheduled conclusion of your booking. This however is extremely unlikely to occur although if the situation arises we will not be able to offer refunds, pay compensation or reimburse you for any expenses you may incur. Your travel insurance may cover you for these events.

 Swimming Pool
The property has a swimming pool, which can be heated at an additional cost. This will be thermostatically controlled to approx 82 degrees F between the hours 8am to 5pm. Please understand that it is not possible to guarantee the temperature of the pool which is to some degree is dependant on the local weather. A pool cover is provided to help maintain the heat at night during the cooler periods.The pool cover must be removed before you enter the pool. All children must be supervised at all times, and also caution must be taken around wet areas. For your safety glass is not permitted in the patio/pool area. The owners and their agents do not accept liability for injury howsoever caused, during the use of the pool and the surrounds of the pool. Guests are expressly forbidden to allow children to use the pool without adult supervision. Under the terms of our Florida state hotel/motel licence, the pool doors are alarmed for the protection of children. These alarms should not be tampered with and a fine will be imposed if this rule is ignored.

Smoking
We have a no smoking policy within the villa/garage. However, guests may smoke around the pool and gardens.

Brochure / Web Site Description
Whilst all information supplied in the brochure and Web Site is deemed to be correct and to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of any contract.

Building Work
We cannot be held responsible for any building work that takes place on or around the sub-division.

Personal Items
All personal items and valuables are your own responsibility and we will not be held responsible for reclaiming items left in the vacation villa after your party have departed.

In case of complaint
Things do occasionally go wrong, and we promise you we shall make our best endeavours to rectify faults to your satisfaction. You must inform the local management company immediately in order that the problem may be rectified as soon as possible. If you are not satisfied with the solution please make this known to us in writing. We will not accept liability for any dissatisfaction or other complaints not reported to our local manager during your stay.

Force Majeure
We cannot unfortunately be held responsible nor accept any liability where we are prevented from fulfilling our contractual obligations by ‘force majeure. These include but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes and other industrial disputes, natural disaster, fire, acts of God, terrorist activities, technical difficulties with transportation and utilities, closure of Airports, ports, ferries, quarantine, epidemics, weather conditions, government action or other events outside our control. Your travel insurance may cover you in some of these events.

Service Failure
The owners and their agents can not be held responsible for the failure of public services, such as electricity or water and failure of mechanical equipment such as air-conditioning, washing machines, dishwashers although we would make every reasonable effort to remedy such failure.

FREE Telephone Calls
 We offer FREE phone calls up to a limit of $10. $10’s will provide on average 400 minutes - to UK landlines, 50 minutes - to UK mobiles, 400 minutes - to US & Canadian. If you wish to call any other countries during your stay please contact us first so we can advise you how many minutes will be available. This is offered in good faith for contacting relatives and loved ones back home and we do not expect it to be abused. You will not be asked for Credit Card details when making calls.

Governing Law
This agreement shall be construed in accordance with and governed by the law of England and Wales and each party agrees to submit to the non-exclusive jurisdiction of the courts of England and Wales.

 Liability
THE OWNERS DO NOT ACCEPT LIABILITY FOR ANY INJURY, DAMAGE OR LOSS SUSTAINED BY ANY MEMBER OF YOUR PARTY OR ANY PERSON WHO ENTERS INTO THE VILLA DURING YOUR CONFIRMED RENTAL PERIOD EITHER BY YOUR INVITATION OR NOT, EXCEPT WHERE ANY PERSONAL INJURY OR DEATH IS ATTRIBUTABLE TO THE NEGLIGENCE OF THE OWNERS.

Travel Insurance 
IT IS STRONGLY RECOMMENDED THAT YOU AND ALL MEMBERS OF YOUR PARTY TAKE OUT HOLIDAY INSURANCE / TRAVEL INSURANCE / MEDICAL INSURANCE / PERSONAL BELONGINGS INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES THAT MAY OCCUR.
IT IS YOUR RESPONSIBILITY TO ENSURE THESE ARE SUFFICIENT.

For information regarding the passport, visas and Esta's please visit The UK Passport website and the US Embassy websites etc

IT IS YOUR RESONSIBLITIY TO MAKE SURE YOU HAVE THE CORRECT DOCUMENTATION


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